Frequently Asked Questions

I heard Boomerang has a new website. Can you tell me more?


Based on feedback from our members, we’ve improved the entire Boomerang experience with a new Boomerang website. By creating an account on the new Boomerang website, you can add a profile photo, share your interests and see more information about upcoming workshops you are attending. You can also save workshops you are interested in and see all workshops you have tickets for in one place.




I don’t want to be a member any more. How do I close my account?


We’re sorry to see you go! Email us at contact@goboomerang.com to close your account. You can also click 'unsubscribe' at the bottom of any Boomerang email.




How much does Boomerang cost?


Being a Boomerang member is totally free. As a member you can view upcoming workshops and get tickets for the ones you’re interested in. Workshops typically range from Free-$100 depending on the topic. The cost goes to covering materials, the venue and paying our lovely workshop hosts!




Where does Boomerang operate?


Boomerang is currently available for all users accross Canada. For now, we are only running workshops in English, but we plan to expand our offerings for French-speaking Canadians soon! Boomerang's headquarters are in Toronto, Ontario, but our online workshops are accessible accross the country. All of our workshops operate on Eastern Standard Time (EST).




Do I need to be retired or semi-retired to join Boomerang?


Not at all. We created Boomerang as a place for people to learn new skills, explore their passions and create meaningful connections. While our workshops are geared towards retired and semi-retired individuals, we’d love to have you join us no matter your age and stage in life!




I have a workshop idea, who can I tell about it?


Fantastic - we’d love to hear it! You can find everything you need to know about hosting on our Host Website. Simply click 'Apply Now' and fill in the details of your proposed workshop, and the Boomerang Team will get in touch with you about next steps. If you are more interested in attending a particular type of workshop, our feedback form is a great place for you to suggest new workshop topics.




How do I host a workshop?


We are always looking for more talented, passionate Boomerang hosts. You can find everything you need to know about hosting on our Host Website. Simply click 'Apply Now' and fill in the details of your proposed workshop, and we will get in touch with you about next steps.




I'm already a Boomerang member. Why do I need a new account?


When you originally signed up for Boomerang, you actually only signed up for an email list (with no password or account involved). This allowed us to send you a weekly newsletter. The new Boomerang website supports secure accounts, so you can have a personalized experience every time you log in with all your upcoming and saved workshops in one place!




What if I don’t want a new account?


We get it, no one likes change. But, having a secure account lets us create the best experience possible for you. In the future we will be adding new features to the website to further personalize your Boomerang experience. The old Boomerang website is now retired, so you’ll need to create a new Boomerang account in order to keep discovering, registering for, and attending workshops.




I filled in all the fields and clicked ‘sign up’ on the new Boomerang website, but I did not receive the Activation Email. What should I do?


Please check your spam, trash, promotions and updates folders to look for the Activation Email. If you cannot find it, please head back to the Boomerang website and click the ‘Resend’ button at the bottom of your screen. If you still do not find the Account Activation email, send the Boomerang Team an email at contact@goboomerang.com and we will do our best to help you.




The ‘Activate Account’ button in the email I got from Boomerang after signing up does not work


We're sorry you are experiencing some difficulties! It is important that you click the ‘Activate Account’ button in your Activation Email within 24 hours to complete the process of creating your new Boomerang account. It is important that you do not try to use the link in the same email more than once. If the ‘Activate Account’ button in your email is not working, please email the Boomerang Team at contact@goboomerang.com and we will do our best to solve your issue.




I forgot my password. How can I find out what it is?I forgot my password. How can I find out what it is?


That’s no problem! On the Sign In page, simply click “forgot my password.” You’ll be asked to provide the email you signed up with, where we will send you instructions to reset your password.




How do I get tickets for a workshop?


Inside the Boomerang website, when you are logged into your account, follow these instructions from the 'All workshops' page: 1. Click on the workshop you would like to attend. 2. Scroll to the bottom of the workshop description, or look over to the side panel. Click on the button that says ‘Purchase Tickets.’ 3. Select the number of tickets you would like from the drop-down menu. (If you have a promo code, click ‘Enter promo code’ directly above where the ticket type is listed.) 4.Click the button that says ’Register’ at the bottom right side of the screen. 5. Enter your first and last name, and your email. 6. For paid workshops only: Enter your credit or debit card information, or click on ‘PayPal’ to sign into your PayPal account and complete the payment via PayPal. 7. Click on the button that says ‘place order’ at the bottom of the screen. 8. You will receive an email confirming your ticket purchase and the workshop details, shortly after placing your order. (If you do not see this email in your email inbox, check your spam folder. If you still don’t see the email, please email us at contact@goboomerang.com with the workshop name, date, your name and email, so that we can help make sure you are signed up and receive the details of the workshop). Please note: this email is sent from Eventbrite. 9. You’re good to go! We look forward to seeing you at a Boomerang Workshop soon




How can I find workshops that I’m interested in?


Click here to create an account and become a Boomerang member for free. You’ll be able to create a profile, personalize your experience and view all upcoming workshops. You can save the ones you are interested in, and also get tickets for upcoming workshops using your new Boomerang account. Already have an account on the new Boomerang website? Great! You can simply head to 'All workshops' to see upcoming workshops.





Didn't find the answer you were looking for?

If our FAQs do not help you answer the question you have, please email the Boomerang Team at contact@goboomrang.com for more support. We are happy to help you fix your problem

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